Starter
Small teamsBuilt for small teams with occasional use that want reliable transcription and AI scorecards.
- 50 hours of transcription
- Unlimited AI scorecards
- Self-serve setup for lighter usage
Complete REST API reference for integrating with Rumlin's conversation intelligence platform.
The Rumlin API provides programmatic access to upload audio files for transcription and analysis. All endpoints return JSON responses and use standard HTTP status codes.
API access is included on our Growth and Enterprise plans. If your organisation is on Starter or is trialling Rumlin, upgrade to Growth or Enterprise to use the API and Zapier integrations.
The Rumlin API supports Bearer token authentication using API keys. You can obtain an API key from your organisation settings in the Rumlin dashboard.
Include your API key in the Authorization header of your requests:
/api/upload
Upload one or more audio files for transcription and analysis. Files are processed asynchronously.
| Parameter | Type | Required | Description |
|---|---|---|---|
files |
File(s) | Required | Audio file(s) to upload. Supported formats: MP3, WAV, MP4, M4A, FLAC |
folder_id (alias: space_id) |
String | Optional | UUID of the folder to assign the transcript to |
agent_id |
String | Optional | UUID of the agent to assign the transcript to |
scorecard_ids (alias: scorecard_id) |
String | Optional |
UUID of the scorecard to score this call with. One scorecard per call: send a single value
(more than one returns 400 TOO_MANY_SCORECARDS). Send none
to leave the call unscored. If omitted, the folder's default scorecard is used, if it has one.
Scoring runs after transcription and only if auto-scoring is switched on for your organisation
in Settings.
|
The API uses standard HTTP status codes to indicate success or failure. Error responses include a JSON object with an error message.
| Status Code | Description |
|---|---|
200 |
OK - Request successful |
400 |
Bad Request - Invalid request parameters. Includes TOO_MANY_SCORECARDS (more than one scorecard sent) and an unknown, inactive or foreign scorecard_ids value; nothing is uploaded in either case |
401 |
Unauthorized - Invalid or missing API key |
402 |
Payment Required - Your plan doesn't include API uploads, or your trial or subscription has ended ("code": "feature_locked") |
404 |
Not Found - Resource not found |
429 |
Too Many Requests - Rate limit exceeded |
500 |
Internal Server Error - Server error |